Privacy Policy
Effective Date: 23/07/2025
Reviewed On: 23/07/2025
Business Name: Hemsley Property Management
Data Controller: Ryan Hemsley
Email: Compliance@hemsleypropertymanagement.co.uk
1. Introduction
Hemsley Property Management is committed to protecting your personal information and being transparent about what we do with it. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What Information We Collect
We may collect and process the following categories of personal data:
Contact Information – name, phone number, email address, mailing address
Business Information – company name, VAT number, industry type
Usage Information – IP address, browser type, pages visited, and access times (if using our website)
Financial Information – payment or invoice details for business transactions
Employment Information – CVs, references, and related details if you apply for a role with us
3. How We Collect Your Data
We collect your data in the following ways:
- When you contact us via email, phone, our website, or in person
- When you use or enquire about our services
- When you sign up for newsletters or marketing communications
- When you apply for a job or submit a CV
- Through cookies and analytics when you visit our website
4. How We Use Your Data
We use the personal data we collect for the following purposes:
- To provide you with services and manage our relationship with you
- To respond to your enquiries or provide customer support
- To process invoices, payments, and business transactions
- To improve our services and website performance
- To comply with legal and regulatory obligations
- With your consent, to send newsletters or marketing materials
5. Legal Basis for Processing
We process your personal data on the following lawful bases:
- Contractual Obligation – to fulfil our agreement with you
- Legal Compliance – to meet legal obligations
- Legitimate Interest – for business administration and service improvement
- Consent – when you opt in to marketing or optional services
6. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share your data with:
- Professional advisers (e.g. accountants, legal advisers)
- Service providers (e.g. IT support, email marketing platforms)
- Government bodies or law enforcement if required by law
- All third parties are required to respect your data and process it lawfully and securely.
- We do not transfer your personal data outside the UK/EEA. If this changes, we will ensure appropriate safeguards are in place in line with UK GDPR requirements
7. Data Retention
We only retain your personal data for as long as necessary to fulfil the purpose it was collected for, including legal, accounting, or reporting requirements.
- Client data – typically retained for 6 years
- Job applicant data – retained for up to 12 months
- Website data – anonymised and retained for analytics purposes only
8. Your Rights
Under UK data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request erasure of your personal data
- Object to or restrict processing in certain situations
- Request transfer of your data (data portability)
- Withdraw consent at any time where processing is based on consent
To exercise your rights, contact us at Ryan.Hemsley@hemsleypropertymanagement.co.uk.
9. Cookies and Website Tracking
We use cookies to enhance your browsing experience. You can set your browser to refuse some or all browser cookies. For full details, see our Cookie Policy.
10. Data Security
We take data protection seriously and have implemented appropriate technical and organisational measures to prevent unauthorized access, use, or disclosure of your data.
11. Complaints
If you are unhappy with how we handle your data, please contact us. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: www.ico.org.uk
Phone: 0303 123 1113
12. Changes to This Policy
We may update this Privacy Policy periodically. Please check this page regularly to stay informed.
Contact Us
If you have any questions about this policy or how we handle your data, contact:
Email: Compliance@hemsleypropertymanagement.co.uk